Xel-Ha Park

Xel-Ha Park

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Min Age : 5+

Xel-Há Park is an amazing natural aquarium located in the Riviera Maya, 76 miles to the south of Cancun and 30 miles away from Playa del Carmen, the perfect setting for water activities in a natural wonder full of life.

It is an unlimited snorkel paradise where visitors of all ages can swim among blue, orange, golden, colorful fish. A place full of surprises where adventurers can slide in fun zip-lines (Salpichanga), test their balance at the Floating Bridge or enjoy the feeling of a jump from the Cliff of Courage.

You will love the natural way of having fun at Xel-Há, riding a bike through the jungle trails, admiring different species of native plants at the nursery or visiting the queen conch conservation program.

If you would like a time to relax, there are rest areas with hammocks in front of the inlet, and beautiful sceneries for peaceful walks like the Chacahs Garden.

Kids have a special place for them at the Children´s World, with activities such as a paddling pool, rope climbing, hanging games, painting and drawing.

You can enjoy Continental breakfast, lunch buffet and unlimited beverages. Admission to the park also includes a towel, snorkel gear and the use of locker.


Xcaret Park Includes

  • Access to the beach, bays and natural pools
  • Aquatic activities in three underground rivers (includes security bags)
  • Shows and exhibitions (equestrian show, Voladores de Papantla and pre-Hispanic dances)
  • The new presentation of “Xcaret México Espectacular”
  • Visit to the Coral Reef Aquarium, the Butterfly Pavilion, the Aviary and the Island of Jaguars
  • Life jackets and inner tubes
  • Lounge chairs, hammocks and rest areas
  • Restrooms, dressing rooms and showers
  • The tour includes round transportation only if added it at the time of purchase
  • Free parking lot
  • Access to WiFi, ATMs and shops

Extra cost benefits

  • Towel, optional activities like swimming with dolphins, the tour of snorkel or a relaxing massage.
  • Photo pass


  • You must bring the printed proof of purchase
  • In case transportation is added, it is necessary to confirm the time and location of the pickup
  • Wear comfortable beachwear, swimming suit, hat and sunglasses
  • Bring a towel and a change of clothes
  • Sunscreen and insect repellent must be free of the following chemicals: Benzophenone, Etilhexila, Homosalate, Octyl Methoxycinnamate, Octyl Ssalicylate, Octinoxate, Oxybenzone, and Butyl Methoxydibenzoylmethane. In case visitors do not comply with this requirement, they receive a free chemical sunscreen sample at our information booths in exchange of theirs, which they will get back at the end.
  • Extra cash or credit card for souvenirs, optional activities and personal expenses.

Important information

  • Access begins from 8:30 a.m. until 9:30 p.m. daily
  • Children 0-4 enjoy free admission an ID is required
  • Children from 5 to 11 years old pay 50 % of the adult ticket price. Must show an ID at the Park’s ticket booths
  • Children taller than 4.5 ft but under 12 years old, must show an ID to verify their age
  • Children over 12 years pay for an adult price ticket
  • Reservations cancelled 15 days or more prior the day of visit are subject to an additional 20 % fee; from 14 to 4 prior to the scheduled day of visit are subject to an additional 50 % fee. All reservations cancelled 3 to 0 days before the date of your visit or in case of noshow will not be reimbursed.
  • Changes are not permitted the same day of the visit
  • For Xcaret admission visitors, the use of snorkel gear has a cost of $ 10 USD (it requires a deposit of $20 USD).